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Aer Lingus restores its IT system after the cancellation of 51 flights

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DUBLIN, Sept 10 (Reuters) – Aer Lingus said it had resolved a computer glitch that led to it canceling 51 flights between Dublin Airport and other European destinations on Saturday as check-in and boarding were disrupted.

The Irish carrier, owned by London-listed IAG (ICAG.L), said “a major incident with a network provider” prevented it from accessing its cloud-based systems, leaving hundreds of passengers stranded outside the country’s main airport.

“Aer Lingus sincerely apologizes to its customers for the severe disruption caused today,” it said in a statement, adding that its operations for Sunday were expected to proceed as normal.

The airline said it was operating all of its transatlantic services from Dublin with delays and reduced passenger numbers in some cases due to security restrictions resulting from systems failure.

Dublin Airport earlier flagged the IT issues Aer Lingus was facing, saying other airlines were not affected.

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Reporting by Padraic Halpin in Dublin and Muvija M in London Editing by Helen Popper and Mark Potter

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