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Walmart offers ‘smart’ outdoor boxes for home grocery deliveries

Customers ordering home grocery deliveries at participating Walmart stores can now have their items placed in a secure, connected outdoor box.

Walmart is partnering with home delivery technology startup HomeValet to offer customers in select Florida locations the ability to have their deliveries delivered from Walmart’s InHome service outside of their home in a HomeValet SmartBox, with 24/7 availability. the The temperature-controlled, secure, internet-connected box enables unattended delivery of fresh groceries and packages right in front of consumers (or wherever they place the box). unchilled side and a temperature-controlled chiller side with sections for chilled and frozen produce.

Launched in 2019, Walmart’s InHome service delivers fresh groceries, daily necessities and other products directly to customers’ homes, including placing items directly in their kitchen or garage refrigerator. The service also offers support for Walmart.com returns.

A trained InHome associate makes the delivery. Upon arriving at the customer’s home, the associate uses a one-time access code to unlock the customer’s door or garage through their InHome app, which pairs with smart entry technology.

The app notifies the customer every step of the way and a camera, worn on associates’ vests, records the entire delivery, which customers can access from their phone for up to a week after each delivery. Delivery staff are taking health and safety measures, including wearing a mask, sanitizing surfaces and locking down.

Through HomeValet’s mobile app and subscription service, consumers can personalize, manage, monitor and remotely control their Smart Boxes. Following a successful pilot conducted in May 2021, early delivery and special introductory pricing is being made available to select Walmart InHome customers in January 2022.

Verified Walmart InHome customers served by participating Florida stores are the first to benefit from the HomeValet option, with broader consumer availability expected later in 2022. HomeValet Smart Boxes are available for pre-order. Smart Box pricing varies by design with a variety of customizable styles offered and financing options provided by Affirm.

The HomeValet app, which allows users to monitor Smart Box deliveries as well as temperature control to ensure safe parcel and grocery deliveries, is also now available for download from the App Store and Google Play Store.

“The adoption of the HomeValet Smart Box will create a whole new category in the home appliance industry, one that hasn’t changed much since the introduction of the microwave in the 1970s,” said Jack Simms, co-founder and COO of HomeValet. “Most importantly, IoT-connected Smart Boxes powered by HomeValet will put control in the hands of consumers, so home delivery is designed for the convenience of shoppers, not just retailers.”

“The maturing e-commerce market has revealed a vital need to increase package security and food safety in the ‘last mile’ delivery of the supply chain to consumers’ homes, which HomeValet is designed to address. solve,” said John Simms, founder and CEO of HomeValet. “By connecting consumers, retailers, and couriers to a secure endpoint outside of consumers’ homes, we enable automated delivery of packages, groceries, and other goods, and reduce time constraints. consumers for home delivery and deliver convenience and freedom, avoiding logistical hassles and capturing large-scale efficiencies by improving the home delivery experience for consumers and retailers.”